As according to the plan, the country-owned shipping business enterprise will cross digital in a phased way, which additionally includes modernization of bus depots, and the cell software is the part of the primary phase, Transport Minister stated.
New Delhi: DTC commuters can now sign up their lawsuits via their smartphones with Transport Minister Kailash Gahlot launching a cellular application for the equal on Wednesday.
After launching the app — ‘DTC’ advanced by using Volkswagen, Gahlot stated it would now be smooth for commuters to absorb their grievances with the better government within the Delhi Transport Corporation (DTC).
As in line with the plan, the country-owned transport agency will go digital in a phased way, which additionally includes modernization of bus depots, and the cell utility is the part of the first segment, he stated.
Until now, for registering their lawsuits commuters have to call DTC’s crucial helpline number or Delhi authorities’ Public Grievances Monitoring System (PGMS) portal.
The minister stated commuters can also take a look at the status of their proceedings on their phones.
“As soon as the criticism is lodged via the DTC app, it’s going to without delay sends an alert to the concerned depot manager. After receiving the complaint, immediately movement could be taken and the complainant may be knowledgeable about the action is taken through authorities,” a legit stated
In the approaching days, routes and other records can also be delivered in the cellular app, in order to be clearly very beneficial for commuters, DTC managing director Manoj Kumar said.
Commuters can download ‘DTC’ app having a green logo of the organization on their android telephones.
People looking to use the app will register through login their phone numbers and they will get an OTP to verify it, thereafter, they could resort their proceedings.
According to the reputable, there are three,882 DTC buses and of those, three,781 are low floor buses.
