According to the plan, the country-owned shipping business enterprise will transition to digital in a phased manner, which additionally includes modernizing bus depots. The transport minister stated that cell software is part of the primary phase.
New Delhi: DTC commuters can now sign up for lawsuits via their smartphones, with Transport Minister Kailash Gahlot launching a cellular application for the same on Wednesday.
After launching the app, ‘DTC’ advanced using Volkswagen. Gahlot stated that it would now be smoother for commuters to express their grievances with the better government within the Delhi Transport Corporation (DTC).
According to the plan, the country-owned transport agency will go digital in a phased way, which additionally includes modernizing bus depots. Cell utility is part of the first segment, he stated.
Until now, commuters have had to call DTC’s crucial helpline number or the Delhi authorities’ Public Grievances Monitoring System (PGMS) portal to register their lawsuits.
The minister stated commuters can also look at the status of their proceedings on their phones.
“As soon as the criticism is lodged via the DTC app, an alersenddepot manager will be sent to you immediately. After receiving the complaint without delaying, the immediate movement could be taken, and the complainant may be knowledgeable about the action taken through authorities,” a legit stated
DTC managing director Manoj Kumar said routes and other records can also be delivered in the cellular app in the coming days, which will be very beneficial for commuters.
Commuters can download the‘ DTC’ app with the organization’s green logo on their Android telephones.
People looking to use the app will register by entering their phone numbers, and they will get an OTP to verify it. Afterward, they can proceed with their proceedings.
According to the reputable, there are three 882 DTC buses, and of those, three 781 are low-floor buses.